How can I prevent bots from signing up for my newsletter and marking it as spam?

Summary

Preventing bot signups and subsequent spam involves a multi-faceted approach, combining technical measures, proactive monitoring, and strategic partnerships. Implementing double opt-in and confirmed opt-in processes ensures that only genuine users subscribe. Employing CAPTCHAs, honeypot fields, and real-time email validation helps identify and block automated submissions and invalid addresses. Rate limiting and IP blocking prevent abuse from specific sources. Advanced techniques include behavioral analysis, JavaScript challenges, and verifying signup sources. Protecting APIs is crucial, as bots often bypass form-based security. Continuous monitoring, testing different CAPTCHA types, and blocking disposable email addresses are essential ongoing practices. Engaging with platform providers like Iterable and utilizing spam filtering services such as Akismet provide additional layers of defense.

Key findings

  • Double Opt-In: Confirmed subscriptions ensure genuine user interest, reducing bot signups.
  • CAPTCHA and Honeypots: These effectively distinguish between human and bot submissions.
  • Real-Time Validation: Email validation services identify and block invalid addresses.
  • Rate Limiting and IP Blocking: Restricting submissions and blocking malicious IPs prevents abuse.
  • Advanced Techniques: Behavioral analysis, JavaScript challenges, and source verification enhance bot detection.
  • API Protection: Securing APIs is critical to prevent bots from bypassing forms.
  • Blocking DEAs: Preventing disposable email addresses reduces bot signups.
  • Platform Provider Engagement: Leveraging platform security teams proactively addresses issues.

Key considerations

  • User Experience: Balance security measures with user-friendliness; avoid overly aggressive CAPTCHAs.
  • Testing CAPTCHAs: Test different CAPTCHA types for optimal balance.
  • Continuous Monitoring: Regularly monitor signup patterns and adapt to new bot tactics.
  • Algo Adaption: Ensure spam filtering algorithms adapt to new spam techniques.
  • API Security Implementation: Implement strong API security with authentication and rate limiting.

What email marketers say
10Marketer opinions

To prevent bots from signing up for newsletters and marking them as spam, marketers employ several strategies. Implementing double opt-in requires users to confirm their subscription via email, ensuring genuine interest. Employing CAPTCHA, honeypot fields (hidden from human users), and real-time email validation services helps identify and block automated signups and invalid addresses. Monitoring IP addresses and blocking suspicious sources can prevent repeated abuse. More advanced methods include JavaScript challenges and analyzing signup sources for unusual patterns. Testing different CAPTCHA types and balancing security with user experience is also essential.

Key opinions

  • Double Opt-In: Implementing double opt-in ensures that only users who confirm their subscription are added to the list, reducing the likelihood of bot signups.
  • CAPTCHA and Honeypots: Using CAPTCHA and honeypot fields effectively distinguishes between human users and bots attempting to sign up.
  • Real-time Email Validation: Real-time email validation identifies and prevents invalid or disposable email addresses from being added to the list.
  • IP Monitoring and Blocking: Monitoring IP addresses associated with spam signups and implementing IP blocking can prevent further abuse from those sources.
  • Source Verification: Verifying the source of signups helps identify suspicious patterns and potential bot activity.
  • Javascript Challenges: Implementing Javascript challenges helps filter out bots by testing their ability to run small javascript processes.

Key considerations

  • User Experience vs. Security: Balancing security measures with user experience is crucial, as overly aggressive CAPTCHAs can frustrate legitimate users.
  • Testing CAPTCHA Types: Testing different types of CAPTCHAs can help find the best balance between security and user experience.
  • Email Verification Services: Using email verification services can help ensure the validity of email addresses and prevent bots using disposable addresses.
  • Ongoing Monitoring: Continuous monitoring of signup patterns and sources is essential to identify and adapt to new bot tactics.
Marketer view

Email marketer from Reddit explains implementing Javascript challenges alongside or instead of Captcha can help filter out bots. This involves running small javascript processes which would be difficult for bots to navigate but would be invisible to a human user.

November 2024 - Reddit
Marketer view

Email marketer from Sendinblue explains that utilizing a confirmed opt-in (double opt-in) process adds a layer of security. After someone subscribes, they receive an email that requires them to confirm their subscription. This ensures that the email address is valid and the subscriber is genuinely interested, reducing the likelihood of bot signups and spam reports.

January 2023 - Sendinblue
Marketer view

Email marketer from Reddit suggests using real-time email validation services to verify email addresses at the point of signup. These services check for common issues like typos, disposable email addresses, and known spam traps, preventing invalid or malicious addresses from being added to your list.

September 2023 - Reddit
Marketer view

Email marketer from Litmus suggests verifying the source of signups to identify suspicious patterns. Analyzing where signups are coming from can reveal bots using specific referral sources or exploiting vulnerabilities in your signup process.

February 2023 - Litmus
Marketer view

Marketer from Email Geeks suggests using CAPTCHA, hidden fields, and real-time email validation to secure signups.

March 2025 - Email Geeks
Marketer view

Email marketer from Mailchimp explains that using honeypot fields, which are form fields hidden from human users but visible to bots, can trap bots attempting to submit the form. When a bot fills out a honeypot field, it indicates an automated submission, allowing you to block the signup.

May 2022 - Mailchimp
Marketer view

Email marketer from Neil Patel Blog explains that implementing a double opt-in process is crucial. This involves sending a confirmation email after the initial signup, requiring users to click a link to verify their email address. This ensures only genuine subscribers are added, reducing bot signups and spam complaints.

December 2021 - Neil Patel Blog
Marketer view

Email marketer from ZeroBounce suggests using an email verification service before sending any emails. These services verify the validity of the email address and can detect disposable email addresses, which are often used by bots.

April 2024 - ZeroBounce
Marketer view

Email marketer from HubSpot suggests testing different types of CAPTCHAs to find the best balance between security and user experience. Some CAPTCHAs are more difficult for bots to solve but can also frustrate human users, so it's important to monitor signup conversion rates and adjust accordingly.

June 2021 - HubSpot
Marketer view

Email marketer from ActiveCampaign explains that monitoring IP addresses associated with spam signups and implementing IP blocking can help prevent further abuse. Identifying and blocking these IPs can stop bots from repeatedly targeting your signup form.

March 2022 - ActiveCampaign

What the experts say
7Expert opinions

Preventing bot signups and spam involves several strategies. Involve platform providers like Iterable's security teams for support. Use CAPTCHA and consider tools like Spam Kill, which uses honeypots to identify bots, although reCAPTCHA v3 might be more effective. Blocking disposable email addresses (DEAs) is also crucial. Employing honeypots in signup forms helps identify automated activity. Advanced bot detection includes behavioral analysis, examining user interaction patterns. Spam Kill is better than nothing as it doesn't tell bad actors if they are getting through, this may frustrate them.

Key opinions

  • Platform Provider Involvement: Engaging the security teams of platforms like Iterable is crucial for addressing signup form abuse.
  • CAPTCHA and Honeypots: Using CAPTCHA and honeypots are effective for detecting bots, although different tools have varying effectiveness.
  • Disposable Email Address Blocking: Blocking disposable email addresses (DEAs) helps reduce bot signups and associated fraudulent activities.
  • Behavioral Analysis: Advanced bot detection methods involve analyzing user interaction patterns to identify bots.

Key considerations

  • Effectiveness of Tools: Consider the effectiveness of different bot detection tools, such as Spam Kill versus reCAPTCHA v3.
  • Proactive Engagement: Actively engage with platform providers and security teams to address issues promptly.
  • Frustrating Bad Actors: Consider the psychological impact of bot detection methods, such as those that don't notify bad actors of their failure.
Expert view

Expert from Word to the Wise explains that blocking disposable email addresses (DEA) can reduce bot signups. DEAs are temporary addresses often used for spamming and fraudulent activities. Identifying and blocking these addresses can significantly decrease the number of bots subscribing to your newsletter.

August 2022 - Word to the Wise
Expert view

Expert from Word to the Wise mentions that advanced bot detection involves behavioral analysis, looking at patterns of user interaction. Analyzing how users interact with your website, such as mouse movements, typing speed, and navigation patterns, can help identify bots and prevent them from signing up.

February 2022 - Word to the Wise
Expert view

Expert from Email Geeks explains Spam Kill likely uses honeypots to detect bots and block them and considers it less effective than reCAPTCHA v3 but a good addition to have variety.

November 2021 - Email Geeks
Expert view

Expert from Email Geeks suggests to bring the signup form issue to Iterable's abuse/security/compliance team, as it's their responsibility to address the problem, and they'll be more proactive than tier one support.

October 2021 - Email Geeks
Expert view

Expert from Email Geeks suggests that Spam Kill is better than nothing and may frustrate bad actors if it simply throws away bad addresses without notifying them.

September 2021 - Email Geeks
Expert view

Expert from Email Geeks explains that bot activity may involve verifying addresses and suggests implementing a CAPTCHA.

September 2024 - Email Geeks
Expert view

Expert from Spam Resource shares that honeypots are valuable for detecting bots. These are fields in forms that are invisible to human users but detectable by bots. If a bot fills in a honeypot field, it's a clear indication of automated activity, allowing you to block the signup.

November 2024 - Spam Resource

What the documentation says
5Technical articles

Preventing bot signups and spam involves several technical strategies. Implementing reCAPTCHA distinguishes between human users and bots by analyzing behavior and presenting challenges when necessary. Rate limiting restricts submissions from a single IP, preventing rapid account creation or form spamming. Bot management tools, like those from Cloudflare, use machine learning to identify and block malicious bots by analyzing traffic and behavior. Spam filtering services, such as Akismet, integrate into signup forms to identify and block spam submissions using algorithms and user feedback. Protecting APIs used in the signup process is essential, as bots often bypass form-based security by targeting APIs directly. API security measures include authentication, rate limiting, and input validation.

Key findings

  • reCAPTCHA Implementation: Implementing reCAPTCHA effectively distinguishes between human users and bots.
  • Rate Limiting: Rate limiting restricts submissions from a single IP to prevent bots from rapidly creating multiple accounts.
  • Machine Learning Bot Management: Machine learning-based bot management tools analyze traffic and behavior to identify and block malicious bots.
  • Spam Filtering Services: Spam filtering services integrated into signup forms use algorithms and user feedback to identify and block spam submissions.
  • API Security: Protecting APIs used in the signup process is critical for preventing bots from bypassing form-based security measures.

Key considerations

  • Disruption to Legitimate Users: Minimize disruption to legitimate users when implementing reCAPTCHA or other challenge-based systems.
  • Algorithm Adaptation: Ensure that spam filtering algorithms are continuously updated to adapt to new spam techniques.
  • API Security Implementation: Implement strong authentication, rate limiting, and input validation for APIs used in the signup process.
Technical article

Documentation from Akismet describes its spam filtering service, which can be integrated into signup forms to identify and block spam submissions. Akismet uses a combination of algorithms and user feedback to learn and adapt to new spam techniques, providing ongoing protection against bot signups.

October 2024 - Akismet
Technical article

Documentation from Google Developers details that implementing reCAPTCHA on signup forms can effectively distinguish between human users and bots. reCAPTCHA analyzes user behavior to assess risk and presents challenges only when suspicious activity is detected, minimizing disruption for legitimate users.

October 2024 - Google Developers
Technical article

Documentation from Cloudflare describes their bot management tools, which use machine learning to identify and block malicious bots. These tools analyze traffic patterns, user behavior, and other factors to differentiate between legitimate users and bots, providing a comprehensive defense against automated attacks.

September 2021 - Cloudflare
Technical article

Documentation from Imperva discusses the importance of protecting APIs used in the signup process. Bots often target APIs directly to bypass form-based security measures. Securing APIs with authentication, rate limiting, and input validation can help prevent bot abuse.

June 2024 - Imperva
Technical article

Documentation from OWASP details that implementing rate limiting on signup forms restricts the number of submissions from a single IP address within a given timeframe. This prevents bots from rapidly creating multiple accounts or spamming the signup form.

June 2023 - OWASP