Validity's Feedback Loop (FBL) service, particularly the Abuse Reporting Format (ARF) service, costs $1,500 annually for up to 100,000 complaints, with overage charges of $150 per additional 10,000 complaints. Free access may be available for existing Everest/Sender Certification clients and non-profits via the Validity Cares program. The Validity Everest platform includes FBL monitoring, but its pricing is customized and requires direct contact. Feedback loops, in general, provide complaint reports, enabling senders to improve practices. Validity's Sender Certification affects FBL costs, involving specific requirements. FBLs help identify abusive senders, enhance email delivery, protect brands, and reduce risk. Engagement leads to an elevated sender reputation, with best practice including removing complainers from the mailing list and establishing systems to receive, process, and act on FBL data. Understanding the Abuse Reporting Format (ARF) is essential.
9 marketer opinions
Validity's Feedback Loop (FBL) service, particularly the Abuse Reporting Format (ARF) service, has a base price of $1,500 annually for up to 100,000 complaints. This service helps senders identify and address deliverability issues by providing complaint data. Additional costs of $150 per 10,000 complaints apply beyond the initial limit. Existing Everest and Sender Certification clients, as well as non-profit organizations under the Validity Cares program, may receive the service for free. The Validity Everest platform also includes FBL monitoring features, but its overall pricing is customized and requires direct contact with Validity. Feedback loops, in general, are mechanisms by which senders receive reports of complaints, enabling them to remove complainers from their lists and improve sending practices. Validity's Sender Certification impacts FBL costs, as it involves specific sending requirements for preferred sender status. Monitoring FBLs is critical for maintaining a positive sender reputation and ensuring better inbox placement.
Marketer view
Email marketer from EmailVendorSelection.com notes that Validity Everest includes feedback loop monitoring features, but pricing is customized and requires direct contact with Validity for a quote, as it depends on the specific modules and usage levels required.
21 Oct 2024 - EmailVendorSelection.com
Marketer view
Marketer from Email Geeks shares Validity's pricing for the ARF service, stating it's $1,500 US annually for up to 100,000 complaints. He also mentions free service for Not-for-Profit companies via their Validity Cares program.
8 Jan 2022 - Email Geeks
2 expert opinions
Feedback loops (FBLs) are crucial for maintaining good email deliverability. Monitoring and actively managing FBLs is essential. Best practice includes promptly removing recipients who mark emails as spam from mailing lists. Setting up systems to receive, process, and act on FBL data helps senders maintain a positive reputation and improve deliverability.
Expert view
Expert from Spam Resource explains that Feedback Loops are essential for good email deliverability. She notes that it is best practice to remove any recipients from a list that are hitting the 'this is spam' button. She explains that most mailbox providers want ESPs to maintain them for all mailstreams.
26 Aug 2022 - Spam Resource
Expert view
Expert from Word to the Wise details that monitoring feedback loops is essential. They elaborate that to leverage FBLs, senders need to set up systems to receive and process the complaint data, and automatically remove complainers from their mailing lists. This proactive approach helps maintain a positive sender reputation and improves deliverability.
7 Oct 2022 - Word to the Wise
4 technical articles
Validity's Universal Feedback Loop (UFL) identifies abusive senders, enhances email delivery, protects brands, and reduces risk. Pricing is tiered based on users and features, requiring direct contact for details. Generally, ISPs provide FBL data which Validity uses to enhance its UFL service; setting up FBLs is important to monitor complaints and maintain a good sending reputation. The Abuse Reporting Format (ARF) is a standardized format for reporting complaints. Engaging with feedback loops improves sender reputation and deliverability.
Technical article
Documentation from datatracker.ietf.org states that the Abuse Reporting Format (ARF) is a standardized email format used by feedback loops to report complaints about received email. While not about Validity's specific pricing, understanding ARF helps clarify what the Validity UFL service is processing.
26 Dec 2021 - datatracker.ietf.org
Technical article
Documentation from SparkPost.com explains the general concept of Feedback Loops (FBLs). ISPs provide FBLs to senders, and Validity uses this data to enhance their UFL service. SparkPost recommends setting up FBLs to monitor complaints and maintain a good sending reputation. Although not directly Validity pricing, it outlines the importance of FBL data.
29 Dec 2024 - SparkPost.com
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